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AI/ML / Multi Agent Refarch / Capabilities / DEV

Human supervision and oversight

CCC.MARefArc.CP21

Mechanisms for human reviewers to inspect, approve, correct, or override agent outputs, supporting human-in-the-loop and human-over-the-loop workflows for sensitive or high-impact tasks.

Related Threats

IDTitleDescription
CCC.MARefArc.TH23Discriminatory outputs from biasBiased training data, architectural and feature choices, proxy variables such as postal codes, and uncorrected feedback loops cause systematically discriminatory outcomes against protected groups, with legal and reputational exposure.
CCC.MARefArc.TH24Lack of explainability and traceable rationaleBlack-box foundation models produce outputs without traceable rationale, leaving the firm unable to justify AI-driven decisions to regulators, stakeholders, or customers and allowing latent errors or biases to go undetected; observability and human oversight are the principal mitigating surfaces.
CCC.MARefArc.TH25Non-compliant outputs and model-risk-management gapsAI-generated advice, marketing, or communications that fail KYC, suitability, disclosure, record-keeping, or model-risk-management expectations create regulatory exposure; weak supervision and accountability lines turn this into direct non-compliance.